Allen James
PROFESSIONAL SKILLS
Desktop Operating Systems
Microsoft Windows 2000 Prof., Windows
NT Workstation 4.0, Windows 95/98/ME/SE
Server Operating
Systems
Microsoft Windows 2000 Server and
Advanced Server, Windows NT Server 4.0, Netware 3.x/4.x
Other
Active Directory, Dynamic DNS, DHCP,
Exchange 2000, Exchange 5.5
Office 2000, Proxy Server 2.0, SQL
Server 7.x, WINS, RAS
Systems Management Server, Internet
Information Server (IIS)
Cisco IOS (Switches and Routers),
Checkpoint Firewall 1, Netscreen Firewalls
Microsoft Cluster Server, Terminal
Server
WORK EXPERIENCE
IT CONSULTING May 01 - Present
Montreal, Quebec
Implementing Exchange 2000 in a Microsoft Cluster, Microsoft Terminal
Server
Network Design, Security Implementations and Evaluations
Netscreen 10 Firewall Management and Configuration
Install and Configure Compaq Servers and Server Racks
CORADIANT Jan. 01 – May 01
Montreal,
Quebec
IS Director
Project Lead for implementing Remedy
CRM (Helpdesk, IS, Sales, Leads and Customer Support) modules
Project Lead for planning of
Coradiant’s move to Windsor Station
Managed 7 staff comprised of the
Network Support and Technical Support Teams
ESSENTUS
(formerly Richter Systems Inc) May 97 – Oct. 00
Montreal,
Quebec
MIS Director Feb.00 – Oct. 00
MIS Manager Jan. 99 – Feb. 00
Responsible for the IS operations for all
of North America with offices in Montreal, Toronto, Halifax, New York, San
Francisco and Atlanta
Managed 10 staff comprising of Network
Support, Technical Support, Unix Support, Information and Network Security
Teams
The MIS team managed more than 30
Servers (NT, Novell, Unix) and supported over 300 network users
Network Manager May 97 – Jan 99
Project lead for the Y2K initiative
Project lead for the network redesign
in July 97 which included setting up a VPN between Montreal and European
offices over the internet using Checkpoint Firewall 1
Primary support person for the
Microsoft NT Domain environment which included Exchange 5.5 email server(s)
Managed the Network Support Team’s day
to day operations
EICON TECHNOLOGY Dec. 94 – May 97
Montreal,
Quebec
Quality Analyst / Senior Tester Dec. 95 – May 97
Tested the Sunflare Alpha, Beta and
Preview version of their Java based Web to Host connectivity product.
Tested the Aviva Mainframe Edition.
Helped manage a group of 12 testers during the testing phase of Aviva.
Produce the following documents for
the Aviva Product: Test Strategy, Test plan, several Test Checklists.
Setup, Design, Implementation of the
Win32 Lab environment, which is the basis of the Windows Business Unit’s
testing for all of its products including Aviva Mainframe Edition.
Quality
Analyst / Intermediate Tester Dec. 94 - Dec. 95
Testing of Access for Windows 95 from
Beta to Final Acceptance Testing phase of the product.
Produce the following documents for
the Aviva Product: Test Strategy, Test plan, several Test Checklists.
Test Suite Implementation, Software
Design Review, Bug tracking, Test-bed Setup.
SECURIPLEX SYSTEMS Nov.
89 ‑ Dec. 94
Montreal,
Quebec
Systems Administrator Feb.
93 ‑ Dec. 94
The
additional responsibility of maintaining the HP-9000 Unix based mini computer
system. This system included 15 graphic workstations.
PC Technical Support (M.I.S. Dept.) Nov. 89 ‑ Feb. 93
